🔐 Privacy Policy

Effective Date: 25-June-2025

At Auto Car Play Limited, we value the trust you place in us—and we are fully committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you:
  • Visit our website
  • Place an order
  • Contact or interact with our team

We strive to handle your data responsibly, transparently, and in accordance with all applicable data protection regulations.

📦 Information We Collect

When you browse or shop with us, we may collect the following:

  • Personal Details: Name, email address, shipping address, billing address, phone number.
  • Payment Information: Securely processed via third-party providers (e.g., WooCommerce PayPal); we never store card details.
  • Order & Support History: Purchase records, messages, return requests.
  • Device & Usage Data: IP address, browser type, pages visited (via cookies and analytics tools).

🛠️ How We Use Your Data

We use your information to:

  • Process and deliver your orders
  • Provide customer support and handle returns
  • Send order updates and service emails
  • Improve our website, services, and user experience
  • Comply with legal obligations

We do not sell, rent, or share your data with third parties for marketing purposes.

🔄 Third-Party Services

We work with trusted third parties to provide services like payment processing, shipping, and website analytics. These partners are contractually obligated to keep your data secure and confidential.

Examples include:

  • WooCommerce / PayPal (Payments)
  • Royal Mail / DPD / DHL (Shipping)
  • Google Analytics (Site Insights)

🍪 Cookies

Our website uses cookies to:

  • Enable essential site functionality
  • Remember your preferences
  • Analyse visitor behaviour to improve performance

You can manage or disable cookies in your browser settings at any time.

🔐 How We Protect Your Data

We take security seriously. All sensitive information is encrypted using SSL (Secure Socket Layer) technology. Access to personal data is restricted to authorised personnel only.

🇬🇧 Your Rights (UK & EU GDPR)

As a UK or EU resident, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent or object to data processing
  • Request a copy of your data (data portability)

To exercise your rights, simply contact us.

📬 Contact Us

Have questions or concerns about your privacy? Reach out to us at:
📧 support@autocarplay.co.uk